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Question

Figma prototypes failing for iOS user testing

  • November 29, 2023
  • 2 replies
  • 261 views

Does anyone have a solution for some Qual testing we’re doing on user testing, customers using Android have completed the test easily but those on iOS have had issues with moving between the user testing app and their browser are greeted with a black screen throwing our qual results off

Tried and replicated this on both safari and chrome so it’s not a browser issue

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2 replies

dvaliao
Figmate
  • Community Support
  • 4666 replies
  • November 29, 2023

dvaliao
Figmate
  • Community Support
  • 4666 replies
  • November 29, 2023

Hey there, sorry for the trouble!

We’ve merged this topic with another similar one in the community. Our mobile team confirmed that this is a bug they’re investigating. We’ll provide an update there, once we hear back from the mobile team.


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