Skip to main content
Solved

Figma app not working "Prototype too big for this device"


Windows_10X

I made a completetly new file with only 2 frames(both smaller than my device) and a text and button that brings you to the next frame, i tried opening it on my device with the figma app and i still get “Prototype too big for this device”

Best answer by dvaliao

View original
This topic has been closed for comments

19 replies

Arthur_Danilov

I have the same problem(((


Viktor_Cerveny

I have the same problem 😦


Sandro4
  • 1 reply
  • July 22, 2022

Same 😒 😒 😒 😒 😒 😒 😒


Windows_10X

😦 , atleast its not only me


Windows_10X

😦 so annoying


Windows_10X

😦 hope they fix


Blake4
  • 1 reply
  • July 25, 2022

Happens to me too


Will18
  • 2 replies
  • July 28, 2022

Same problem. The issue become serious after my prototype have 14 screens.


Victor_Gerolimich

Same here. So annoying!


Sanjay4
  • 1 reply
  • July 29, 2022

I was facing a similar issue and I contacted figma support regarding this, they said it was because I was using iOS 16 which has some issue with the web view and they have asked apple to fix this issue.

Are you guys also on iOS 16? Or is this issue there in iOS 15 as well?


Constantin_Beckers

iOS 15.5 here. Same Problem. Figma Prototyping is a joke.


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • August 3, 2022

Hey All, Apple released iOS 16 developer beta 4 on July 27th, which included the fix for the Figma app. Be sure to update to latest version!


Larin
  • 1 reply
  • January 26, 2023

Hi, I still have this issue. My Figma version is 22.7.1 and I use iOS 16.2.


  • 1 reply
  • February 23, 2023

I have this issue also—using iOS 16.3.1


a1e
  • 2 replies
  • February 27, 2023

аналогичная проблема и на (iOS 16.4 (20E5212f)) iPhone 13


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • Answer
  • February 27, 2023

Chris_Badura

@dvaliao Still nothing? Any updates? I’m working on iOS 17.3, and every one of my prototypes explodes on the Figma app. It’s impossible to test with users, and even using the phone as a real-time preview is unfeasible. When will you fix it?


@dvaliao i got still same issue on my device iphone 14 pro max ios 17.3.1. Can you please fix?


Celine_D
Figmate
  • Community Support
  • 3418 replies
  • February 21, 2024

Hey @vijay_sharma ,
I am working with Denise closely, happy to help!
Our logging is showing that you’ve recently encountered a message stating that the frame you are attempting to open is too large or that your prototype can’t be opened on mobile. This typically occurs when the screen you are trying to load, along with its connections, interactive components and related variant sets, requires more available memory than what is currently available on your phone.

We’ve heard from other users that these crashes happen more frequently on out of date OS versions and where possible, suggest that you update your OS to check if it helps.

If not, we recommend taking a look at our guide on how to Reduce memory usage in files. Most of the suggestions provided in the guide can also be applied to improving prototype loading on mobile.

Figma is a browser-based app, which means it’s subjected to a 2GB available memory limit that applies to each browser tab, including those in our mobile app, or mobile browser. When loading or editing Figma files nears or exceeds this memory limit, it can cause performance issues like long load times or crashes, especially in a mobile browser which generally has an even smaller available memory (the specifics depend on the phone model and OS version).

If these workarounds still don’t help, feel free to reach out directly to the support team with a copy of your file: here
Our support and engineering team can have a deeper look at it to check what’s causing this in your file.
Be sure to use your Figma account email, include a link to the file (to that frame you are having issue), and share it with support-share@figma.com as an Editor to this file (this won’t affect your billing at all) so they can take a closer look. Thank you!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings