Process for updating annual subscription

Hi ​@lee.milverton 

Thanks for reaching out! Let me share some general information about the upgrade process.

• Regarding upgrade plans, you can either upgrade to the Organization plan yourself or by contacting our sales team. You can find a step-by-step guide in this help center article. It’s bit too long, so please take a look at the article: Upgrade or Downgrade Your Plan.

• If any teams included in the upgrade are subscribed to the Professional plan, Figma will automatically generate a credit for the remaining subscription period. This applies to both monthly and annual subscriptions. The credit amount will be applied to the first subscription renewal after your initial upgrade to the Organization plan.

That said, I recommend reaching out to our support team, as they can assist with your specific account.

Thanks,

Toku

Hi Toku, 

Thanks for your response! I will read through the information and then proceed accordingly. 

Kind regards,

Lee