Dump data account

Hi ​@Yvann, Thank you for reaching out about this.

I understand you are unable to locate your deleted file within the trash or the other locations you have specified.

We also suggest checking the “Drafts to move” > “Deleted drafts” tab. If the file is located there, you should be able to move it out of ‘Drafts to move’.

Sadly, we don't have a way to export everything at once like you're hoping. You can only save local copies of individual files, not whole projects or teams.

Just so you know, the editor of a file can initially delete it, and it's still restorable. They then have the option to permanently delete it, which can't be undone. We retain deleted files indefinitely until you or another collaborator initiates the “Permanently delete” action.

If you're sure those files aren't permanently gone, double-check the Trash in all teams across all your accounts.

Also, just a heads-up, you might be thinking of version history, which is only 30 days for Starter teams.

Hope that clears things up! Thanks again for reaching out!