Hi y’all,
I am experiencing some issues with the Figma mirror app. It will not show images in the prototype.
Setup
Troubleshooting I tried
I drives me crazy, maybe because the Sonoma update? I worked before.
Thanks in advance 🙂
Simon
Best answer by Ryan_52
Hi everyone, thank you for the report. This issue has been resolved and services have been restored across the board.
My prototype contains a lot of images and most of the images (90%-ish) are not loaded when I open it from the mobile app/web prototype, all vector/text elements appear perfectly, the only issue is the image load. But when I open the prototype from desktop app/web it appears perfectly fine.
I have checked the discussion on this thread Photos do not appear when Playing prototype but it doesn’t solve my problem, please help.
Exactly the same here, except Monterey.
Hey all, thank you for flagging this! Our engineers are investigating this issue currently, and we apologize for the inconvenience.
It is working again for me, thanks!
Same here since this morning 😦
I’m experiencing the same issue since this morning: the prototypes aren’t displaying any images.
I had a usability testing session scheduled for today, it’s frustrating…
Hi everyone, thank you for the report. This issue has been resolved and services have been restored across the board.
@Ryan_52 thank you for the quick update! It is working again here. Kudos for the devs picking it up so fast 😉
Today again on Mac OS 14
Same problem rn. Most of images are not shown in prototypes on mobile devices.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
