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Question

Restoring Deleted File

  • July 7, 2023
  • 1 reply
  • 199 views

Rick_Vlaha1

I am an Owner/Admin of our Organization Figma Subscription.

I deleted a Figma file last night as evidenced by the Activity log. When I go to Drafts > Deleted to locate the file in order to restore it, the file does not show up in the list, therefore I am unable to restore it.

Any clues?

This topic has been closed for comments

1 reply

ksn
Figmate
  • Community Support
  • 1635 replies
  • July 7, 2023

Hey @Rick_Vlaha1 - this is going to need some intervention by our support team.

We’d need to be able to look at details of your Figma instance to give you more info on what exactly happened + status of the file.

Please file a ticket here, and someone will reach out to assist: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

I’m going to close this topic, but if you have further questions, you can add them to your support ticket.


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