I’ve been prototyping using variables and after a few issues I got everything working. It works perfectly on my computer and on two of my colleagues’ computers as well.
BUT… I shared the prototype to a third colleague and for some reasons the variables don’t work for them.
Basically if a variable has a value defined before starting the prototype, it’s fine, but if an interaction has a set variable, it doesn’t change the variable.
I tried different settings but can’t seem to find a solution. Has anyone experienced this too?
Here is a file exemplifying the issue. My colleague sees the following when going through the prototype:
That sounds strange! Could you share a video recording of what’s happening in your colleague’s environment? We hope to gather as many details as possible. I’m curious why only one of your colleagues is experiencing this issue with the same prototype. I tested your prototype and it works fine as you mentioned. I also tried to replicate it on my end, and it worked properly.
When you see different behaviors among team members with the same file, it could be an environment issue. Could you ask your colleague seeing the issue to try the troubleshooting steps below?
Close any Figma tabs you’re not using
Browser : Force-quit and open Figma in a new browser window.
Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.
I also wonder if your colleague has tried restarting Figma after finishing the prototype once and then trying it again. I sometimes forget to do this when I want to test it from the beginning.
I’m happy to ask my colleague for a video but the screenshots I attached are already from him so I’m not sure what a video would reveal that they don’t.
He had tried a few times in the browser without success and I asked him to download the Figma app.
It was a fresh install and the problem was still there.
I’m still asking him to clear the cache just in case but I’m not convinced it will help much in this case.
