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Millaray_Campos_Zuniga
Millaray_Campos_Zuniga
May 20, 2022
Question

Prototype not loading in Google Chrome

  • May 20, 2022
  • 49 replies
  • 19514 views

Hi guys! I have a problem with my prototype in figma. I just open the prototype in figma and it works fine but when I open it in chrome it doesn’t load. This happens only in Chrome because I have opened it in other web browsers like edge and internet explore and it works perfectly. Can anybody help me?

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49 replies

Millaray_Campos_Zuniga
Millaray_Campos_ZunigaAuthor
May 20, 2022

I was able to fix it. For those who have the same problem, just go to the chrome url section and type chrome://flags and search for Choose ANGLE graphics backend and select OpenGL And it’s fixed.

    Michael_Womack
    Michael_Womack
    August 13, 2022

    I’d add one thing to the fine instructions in this thread about changing setting to OpenGL at “chrome://flags” address.

    Initially, I only quit Chrome, and re-opened - to no avail. Use the “Relaunch” button that appears when you change the default value to OpenGL. Little detail - big, positive result!

    Also note the granular detail regarding this Chrome setting. “Metal” value configuration is currently experimental and possibly (probably?) buggy, but config will replace the OpenGL config on Mac in the future when it is “fully released”.

    So - be a bit forewarned!

      Cassidy_Trier
      Cassidy_Trier
      New Member
      August 15, 2022

      This fix with the chrome://flags and OpenGL isn’t working for me. Is anyone else having this issue still?

        Jeremy_Reither
        Jeremy_Reither
        August 16, 2022

        Yes, still having the issue here as well. The solution described above didn’t work for me either.

        Ioana_Ionescu
        Ioana_Ionescu
        New Participant
        August 18, 2022

        I still have this issue. The solution above didn’t work for me either 😦

        Gareth_Davies
        Gareth_Davies
        September 5, 2022

        I have the same issue. The only workaround I’ve found is to load the prototype in an Incognito window, that seems to work for some reason.

          James_Grogan
          James_Grogan
          September 8, 2022

          When I logged into Figma, it started working again for me. I did the OpenGL thing and it didn’t work for me.

            Patbos
            Patbos
            September 21, 2022

            Multiple people around me are starting to experience the same thing.
            Chrome as browser, incognito works fine, but not in normal mode.

              tank666
              tank666
              September 21, 2022

              @Gareth_Davies, @Patbos, if the prototype loads successfully in incognito mode, but fails to load in normal mode, then this may mean that the browser extensions that are enabled may affect the loading of the prototype. Go to the chrome://extensions page and try disabling all extensions.

              UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank
                Matthew_Pearson
                Matthew_Pearson
                New Participant
                September 23, 2022

                I’ve been having the same problem and have disabled all my chrome extensions and it now works. I did disable all then close and reopen chrome. I tried with developer mode turn on and off in chrome extensions area. It worked with developer mode off and all extensions disabled.

                In Safari and Firefox which I seldom use on my Mac it worked fine. I also works on a corporate Win machine running chrome and edge.

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