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Plugin issues


Hi, none of my plugins are working. Like, CalyMockup plugin opens but won’t process my mockup. Thanks

Best answer by Celine_

Hi Sona2, sorry to hear this is happening!
Can you confirm if this issue happens across other browsers or the desktop app? What exactly do you see when the plugins are not working?

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3 replies

Celine_
Figmate
  • Community Support
  • 3538 replies
  • Answer
  • October 31, 2023

Hi Sona2, sorry to hear this is happening!
Can you confirm if this issue happens across other browsers or the desktop app? What exactly do you see when the plugins are not working?


  • Author
  • 1 reply
  • October 31, 2023

Hi Celine, thanks for responding. None of the plugins work in safari but they do in chrome. Thank you for your suggestions


Celine_
Figmate
  • Community Support
  • 3538 replies
  • November 1, 2023

Hi Sona! Thank you for the details, glad to hear it works on Chrome!
Still, this should also work on Safari. It seems buggy. Would you mind reaching out to the support team so they can investigate it further? => https://help.figma.com/hc/en-us/requests/new
Additionally, please specify in the form if this also happens when you have your Desktop app installed. Thank you!


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