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Question

Images not showing up


Carlos_Medina

I’ve tried the browser and desktop app yet my logo doesn’t show up. All my other images work, except for one. Not sure why this is.

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12 replies

Moe_Amaya
  • 1 reply
  • February 11, 2021

I’m also experiencing this issue. I have a file with several images and a few randomly don’t show up (this is a new behavior that wasn’t occurring yesterday).

I tried moving the images I could see into a separate file but then Figma wouldn’t autosave no matter how long I waited.


Carlos_Medina

Yea, I tried replacing the image and then tried to add like 10 more images, all failing. was all good yesterday…


Keith_O_Sullivan

Try right-clicking on the guilty image and selecting Flatten. This worked for me.


  • 1 reply
  • March 29, 2022

You have saved my life! I thought there was no way to fix this aside from simply getting better internet connection. Hats off to you!!!


Aki_Fukai1

Didn’t solve the issue for me. It’s definitely neither my internet connection nor my mac’s performance.

I have some images (all avatars well below 1MB) in a separate library’s master components. Only some of these update and it’s not possible to override these in the respective instance which is empty.


ozgurgunes

Clearing Figma cache solves problem for me. (On Mac) Run this command in carefully:
rm -rf ~/Library/Caches/com.figma*


SingYu_Lam

This fix worked for me! I was pulling my hair out trying to figure out why even images that were only a few kB wouldn’t load. I wonder what the equivalent command would be like on Windows, I hope someone else with more knowledge of Terminal/Command Line will be able to provide that option too.


Hannah_Williams_Sollund

Worked for me too! Didn’t even have to refresh figma


Patrick34

Sorry, is this done in the Mac terminal? What are the instructions exactly!?


Kulin_Analytics

This didn’t work for me either. Ran it in terminal and nada.


Ganiyat_Agbetan

please how do I resolve similar challenge on window. I have refreshed multiple times, the images are still not loading


Celine_
Figmate
  • Community Support
  • 3567 replies
  • September 4, 2024

Hi there!
To cover some grounds, please make sure your image meets the requirements mentioned in this article:

Figma Learn - Help Center

Please follow the advice given in this article, and if this still doesn’t help, please reach out directly to the support team: here
Please use your Figma account email, include a link to the file, and add support-share@figma.com as an Editor, the image you try to upload so they can take a closer look and try to replicate it, thank you!


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