Images not showing up

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1

I’ve tried the browser and desktop app yet my logo doesn’t show up. All my other images work, except for one. Not sure why this is.

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2

I’m also experiencing this issue. I have a file with several images and a few randomly don’t show up (this is a new behavior that wasn’t occurring yesterday).

I tried moving the images I could see into a separate file but then Figma wouldn’t autosave no matter how long I waited.

3

Yea, I tried replacing the image and then tried to add like 10 more images, all failing. was all good yesterday…

4

Try right-clicking on the guilty image and selecting Flatten. This worked for me.

3 Likes
5

You have saved my life! I thought there was no way to fix this aside from simply getting better internet connection. Hats off to you!!!

7

Didn’t solve the issue for me. It’s definitely neither my internet connection nor my mac’s performance.

I have some images (all avatars well below 1MB) in a separate library’s master components. Only some of these update and it’s not possible to override these in the respective instance which is empty.

1 Like
8

Clearing Figma cache solves problem for me. (On Mac) Run this command in carefully:
rm -rf ~/Library/Caches/com.figma*

4 Likes
9

This fix worked for me! I was pulling my hair out trying to figure out why even images that were only a few kB wouldn’t load. I wonder what the equivalent command would be like on Windows, I hope someone else with more knowledge of Terminal/Command Line will be able to provide that option too.

1 Like
10

Worked for me too! Didn’t even have to refresh figma

11

Sorry, is this done in the Mac terminal? What are the instructions exactly!?

1 Like
12

This didn’t work for me either. Ran it in terminal and nada.

1 Like
13

please how do I resolve similar challenge on window. I have refreshed multiple times, the images are still not loading

14

Hi there!
To cover some grounds, please make sure your image meets the requirements mentioned in this article:

Here’s also an article with tips for troubleshooting image and loading performance:

Please follow the advice given in this article, and if this still doesn’t help, please reach out directly to the support team: here
Please use your Figma account email, include a link to the file, and add support-share@figma.com as an Editor, the image you try to upload so they can take a closer look and try to replicate it, thank you!