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Question

I have font weight issue on Big-sur

  • February 15, 2021
  • 8 replies
  • 2115 views

111103
  1. This issue occurs only in mac os Big-sur.(In the same situation, Catalina has no problem.)
  2. It does not recognize a particular font-weight of the local font.
    (Video attached)
  3. There is no problem with the web font provided by figma.
  4. I installed the latest font from Git-Hub.
  5. I contacted Apple but couldn’t solve it.
  6. This problem occurred three months ago, and I inquired, but I still haven’t received an answer.
  7. Identified in at least 4 Macs that the same problem.
Figma – 15 Feb 21

8 replies

Gleb
  • Power Member
  • 4706 replies
  • February 15, 2021

For technical issues please reach out to Figma support team via support@figma.com or the support request form. Also I’d recommend explaining the issue in more detail because from your explanation and video and the screenshot I don’t understand what exactly is wrong.


111103
  • Author
  • 4 replies
  • February 15, 2021

I’ve been asking the help center since 3 months ago, but I haven’t received any response. Is there a problem with my question?

‘font-weight’ of local fonts should look " light : 300, regular : 400, medium : 500 ",
but it looks “light : 400, regular : 400, medium : 400”.


Gleb
  • Power Member
  • 4706 replies
  • February 15, 2021

Sometimes support request can get lost due to the large amount of requests. I’d recommend you to create a new ticket.

Now I understand better. This is a known issue. There is no fix. But it shouldn’t really affect anything other than incorrectly displayed values in the Inspect panel.


111103
  • Author
  • 4 replies
  • February 15, 2021

I can’t understand. Does that mean developers should recognize font weights by looking at them with eyes instead of numerical values? Of course, this is not a problem when designing. However, it becomes very cumbersome for developers to work on it. They can’t distinguish font weights with their eyes.


Gleb
  • Power Member
  • 4706 replies
  • February 15, 2021

I know, yes, this is a problem for developers, that’s why it’s a common practice to create UI kits/reference sheets for developers and styles for texts so they know which style corresponds to which weight.


111103
  • Author
  • 4 replies
  • February 15, 2021

So, You mean this problem won’t be fixed? Of course, there is a way to replace it. But I want to solve the problem, not a temporary one. This kind of temporary arrangement causes mistakes.


Gleb
  • Power Member
  • 4706 replies
  • February 15, 2021

Only Figma team can know if it will be fixed. That’s why you need to reach out to support. As a developer myself, I find this problem quite annoying too and I talked to support about it several months ago.


111103
  • Author
  • 4 replies
  • February 15, 2021

Oh, I thought you were a member of the Figma team. Thank you for your reply. I’ll keep asking.


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