Hi there - sorry for the frustration!

It can be hard adjusting to using a new app, since Figma uses different pan and zoom shortcuts. There may be a bit of a learning curve, but you can learn all about them here: https://help.figma.com/hc/en-us/articles/1500004414582-Pan-and-zoom-with-the-hand-tool

Please make the shortcuts customizable, it would be perfect to adapt shortcuts based on your preferences.

It’s definitely already on our radar. You can add your vote here: Customizable shortcuts

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