Hello. I’m trying to import a PDF file generated in Miro. But I’m getting the following message on FigJam whenever I try to do so. Any recommendations what can I do on this scenario?
Solved
File import failed FigJam
Best answer by dvaliao
Hey @PEDRO_IRACHETA,
As a web app, FigJam is bound by some limitations, one of which is a 2GB available memory limit — You can read more about this in Troubleshoot Memory Issues.
It seems like this file is exceeding the memory limit and the process is crashing. To resolve this, we suggest splitting your file into smaller pieces before importing to FigJam.
This topic has been closed for comments
Hey @PEDRO_IRACHETA,
As a web app, FigJam is bound by some limitations, one of which is a 2GB available memory limit — You can read more about this in Troubleshoot Memory Issues.
It seems like this file is exceeding the memory limit and the process is crashing. To resolve this, we suggest splitting your file into smaller pieces before importing to FigJam.
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