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cangjie12138
July 8, 2024
Question

Figma is too slow after new update

  • July 8, 2024
  • 74 replies
  • 5272 views

I’m encountering some issues with Figma; regardless of whether the file has many pages or few, the operations are very laggy. I’ve tried changing my network and using a VPN, but neither has made a significant difference. What should I try now?

    This topic has been closed for replies.

    74 replies

    Mariam_Amin
    July 8, 2024

    Figma is too slow after the latest UI update, I can’t see the items while moving in the file, I cleared the cache and still not fixed

    Bruno_Alves2
    New Member
    July 11, 2024

    Is there a way to return to the previous UI? My Figma is so slow!

    Bruno_Alves2
    New Member
    July 11, 2024

    Found the answer: If you get stuck, we’ve made it easy to switch back to the previous design. From inside a design file, open the help menu and click Go back to previous UI .

    djv
    Figmate
    Community Support
    July 11, 2024

    Hey All, so sorry to hear you’re having performance issues in Figma!

    Is this happening both in browser and using the desktop app? Can you try these troubleshooting steps, and let us know if you see any improvement?

    • logging out and back in
    • un-installing and re-installing the desktop app
    • clearing your browser/desktop app’s cache

    Here’s how to clear the desktop app cache on a Mac:

    1. Quit the Figma desktop app
    2. Open Terminal.app and enter the following command:
      rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}
    3. Try opening the desktop app again

    Here’s how to clear the desktop app cache on Windows:

    1. Close the Figma desktop app
    2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
    3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
    4. Launch the desktop app again
    Mariam_Amin
    July 17, 2024

    Unfortunately this option is not visible for me in help menu

    Mariam_Amin
    July 17, 2024

    Thanks for your reply,
    Actually, I’m using the app itself, and this issue is very interrupting.
    I did clear the app’s cache before.
    will try the command option and will reply to you soon
    Thanks

    Arkasha
    July 29, 2024

    same issue desktop/web and mac/win

    djv
    Figmate
    Community Support
    July 30, 2024

    Hey @Arkasha, sorry to hear this!

    Is this happening with all files or one particular file? Have you tried the solutions I suggested above yet?

    Arkasha
    July 30, 2024

    @dvaliao hello!

    Is this happening with all files or one particular file? Have you tried the solutions I suggested above yet?

    sure, try all recommendation

    willekensrobin
    August 5, 2024

    I slowly started encountering the same issues these last couple of days.

    I do use nestings in my design systems. Although the last design system I set up for a previous client was three times the size I’ve set up now, everything is suddenly super laggy. It’s on the verge of being unworkable and quite frustrating to get a full day’s work in.

    I tried reinstalling, clearing the app’s cache using the terminal, separating some files, and using different operating systems, reverting to the old UI but nothing seems to have solved it for now.

    I hope it’s not because of the nestings, as I find this a very powerful feature. I haven’t had any issues with it in past experiences.

    Are there any more updates on this, perhaps?