Question

Figma is too slow after new update

Forum|Forum|2 years ago
July 8, 2024
74 replies
5304 views

I’m encountering some issues with Figma; regardless of whether the file has many pages or few, the operations are very laggy. I’ve tried changing my network and using a VPN, but neither has made a significant difference. What should I try now?

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djv

Community Support

Hey @willekensrobin, thanks for the additional context!

No new updates from the team yet, but sorry to hear this is happening! Are you able to share your file with us? https://help.figma.com/hc/en-us/requests/new

If so, please use your Figma account email, include a link to the file, and share edit access with support-share@figma.com, so the team can take a closer look.

Deborah

New Member

I also do not have this option.

Matt_Wolfe

New Member

Just upvoting this. Since the UI update Figma has been brutally slow. Tried reinstalling and clearing the cache. No luck. Even in a brand new file it’s slow.

M

Michael102

The same. Performance is slow, and the fan in my MacBook works like I’m rendering a 4K scene in Cinema 4D

djv

Community Support

Sorry for the confusion, @Deborah!

Bruno’s referring to a different Help menu than the one shown in your screenshot. You can access the Figma Help Menu via the ? icon in the lower, right-hand corner:
Screenshot 2024-08-07 at 12.41.30 PM

djv

Community Support

Sorry to hear this, @Michael102!

Are you able to share your file with us? https://help.figma.com/hc/en-us/requests/new

If so, please use your Figma account email, include a link to the file, and share edit access with support-share@figma.com, so we can take a closer look.

M

Michael102

here is the solution!

Pawel_Szczygiel

I’m experiencing the same issues.

I’ve tested this a couple of times and while switching between the new and old UI, I see an enormous difference in performance. I’m using the Figma app for Mac. It doesn’t matter what kind of files I’m working on - with the new UI I have a 1 - 2 second delay in response time for almost every single action triggered - even for the hand tool.