Comments are gone

22 replies
867 views

Comments just disappeared on a file for us. Has there been any resolution?

Ask the community

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djvSolution

Community Support

Hey All,

@Gwen3 is correct! We launched a fix for the service disruption yesterday. Please refresh your tabs/clear your cache and your comments should be restored.

Please let us know if you run into any further issues.

Jack39

Experiencing the same issue

djv

Community Support

Hey @Allie_Goodson and @Jack39, sorry for the trouble!

This is due to a current service disruption that our team is investigating: https://status.figma.com/

We’ll provide an update as soon as we can.

Caroline25

We are also experiencing this issue.

Drew_Cain

New Participant

SAME HERE – all comments have vanished both online and in app and they aren’t in the history either. This is NOT OK!

Doug2

New Participant

Having this issue too.

Sierra_Dugan

Comments have gone missing… anyway to fix this? Have checked to make sure they’re visible and have restarted my app. It is happening to my entire team.