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February 1, 2024
Question

When will you be sending invoices per email?

  • February 1, 2024
  • 24 replies
  • 1136 views

As a paying customer and a very unwilling Figma support, I would like to publicly ask for sending invoices per email. This is best practice for all bigger online services and it’s frustratingly annoying to collect every single invoice. Regarding the amount of customers, this would probably save thousands of hours on the customer side every month. So again: Please send us an PDF!
Thank you

    24 replies

    Dylan_Anderson
    New Member
    October 23, 2025

    Adding my voice to the choir.  What’s the point of having a separate billing contact if that contact doesn’t get the information needed?

    Jop
    New Member
    November 7, 2025

    +1000 for that. Figma Support, please address this low hanging fruit and make us happy customers. 😍

    Glenn_Bergmans
    New Participant
    December 1, 2025

    Thank you for bringing this important issue to our attention in the forum. We understand and empathize with your frustrations, and want to assure you that your concerns have been promptly communicated to our internal team for further review. We appreciate your patience and understanding as we work towards addressing this matter.

    It’s been a year. Any news on this?

    Christian Spiegel
    New Member
    April 30, 2026

    @Figma Support:

    please let us know until when the feature (PDF invoice via mail) will be available?