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Doug_Wickham
Active Member
Mar 26, 2021 2:53 PM UTC

Remove Leaving Figma External Link Warning for anyone without an account/not logged in

Im creating a prototype and would like to link to live pages on our site without having the User in the test have to see the “Leaving Figma Warning” page. My concern is that it takes it breaks the illusion of an actual experience.

Is there a way remove this middle page from the experience?

86 replies

Norman_Wozniak
Oct 26, 2022 10:50 AM UTC

This is still a big issue for me and my team. It prevents us from easily usability testing our experiences. When can this be fixed? Thank you

Emese_Hamza
Nov 17, 2022 10:26 AM UTC

Hi there, just as the folks above, I’d love to disable this interstitial screen for usability testing. Is there an update expected on this? Thanks a mill

Jaime_Ordonez_Torres
Dec 6, 2022 12:18 AM UTC

Hi Everyone, I am still having the same issue. This is an extra step that is annoying the prototype test experience.

Brooks_Solveig
New Member
Jan 26, 2023 6:13 PM UTC

Hey @Josh, I’m still getting the interstitial when I follow a link from my prototype in 2 cases: first, if I’m in the browser and logged out of Figma; and second, if I’m in the desktop app.

My participants won’t be logged in to Figma, so the interstitial will still very much interrupt the experience.

Mishal_Mishal_DE
Feb 5, 2023 2:14 PM UTC

The interstitial screen is still there 😕

JotaEme_gomez_lopez
Feb 5, 2023 8:36 PM UTC

The interstitial screen is still there, please at least you can put a countdown of 3 seconds or something, showing BIG (in mobile is impossible to see), you’re now leaving Figma. Or make an official plugin that will shorten the url and filter with and algorithm any potencial threat.
I prefer to wait that the algorithm or you manually approves the links than give my clients a bad experience.

Inma1
Jun 8, 2023 10:18 AM UTC

I’m experienced the same! For user testing purposes this is adding an extra step for users. I’d love to see an update from Figma removing this 🙂

Raymond_Barrett
Jun 26, 2023 9:33 PM UTC

Still a problem here in June 2023. I need a way to turn off this interstitial that users are leaving Figma for my testing. Very disruptive - users can’t figure out their way around it, they often just stop and don’t continue. I’m trying to link to other pages on my site but it always brings up this warning. Ugh. Get rid of it.

Jul 5, 2023 10:47 PM UTC

I just ran into this problem testing my first ever Figma prototype. I have users unable to complete a certain task because they are confused by the Figma interstitial page. It is causing users to fumble around, adding wasted minutes to my unmoderated user tests. I would love to see a solution for this.

James_Foster
Aug 20, 2023 7:45 PM UTC

So I see we’ve just accepted this is a rubbish experience but it’s here to stay? Here in August '23!

Surely if you’re going to keep it at least make it accessible for mobile! …But please just remove it.