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Doug_Wickham
Active Member
March 26, 2021

Remove Leaving Figma External Link Warning for anyone without an account/not logged in

  • March 26, 2021
  • 84 replies
  • 10417 views

Im creating a prototype and would like to link to live pages on our site without having the User in the test have to see the “Leaving Figma Warning” page. My concern is that it takes it breaks the illusion of an actual experience.

Is there a way remove this middle page from the experience?

84 replies

Daniel_Fischer
April 29, 2022

Same here: As long as this issue exists it’s not feasible to use a Figma Prototype for user testings with external links. Any chance this will soon be changed or is there a workaround?

Jackson_Beale
May 13, 2022

It really is a shame that this has not been resolved. It breaks the user testing process, and anyone using figma should be user testing. 😔 😔 😔 😔 😔

Alex_Safayan
June 13, 2022

We are still dealing with this issue!

kei_oda
July 8, 2022

Hi. Josh
I am a Japanese UI designer.
I am using the figma prototype for user testing, but many users are confused and leaving at this interstitial screen.

I strongly hope that this screen will be eliminated.

Has it been resolved since then?
Please reply.

diegomazo
August 8, 2022

Hi, I am dealing with the same problem as the previous folks. This interstitial screen is popping up when clicking the external link, and it is definitely a pain for user testing. Do you have any update to remove it from the experience?
Thanks

Susan_Tejuosho
August 16, 2022

HI Josh, I am dealing with this current issue, is there a way to work around the embed code to remove the figma controls from showing on our webpage? Thanks

Its_me
August 19, 2022

Hi @Josh I’m seeing them as well. Looking forward to when they do go away.
Thanks

Adam_Klee
September 8, 2022

Yes, we have the same issue. We had to build a hacky and time-intensive workaround, mocking up our Figma prototype screen by screen in a Squarespace site so we could have the ability for testers to link into the parts of our site that are in dev environments. Having greater flexibility to go out to external website for non-Figma users would be really great.

francisco4
October 7, 2022

I think if it´s not “possible” to remove it, you can add a responsible text block and redirect the user after 5 seconds or something.

Paige_Keane
October 12, 2022

Hey Josh! It looks like this problem has not been solved-- our users are getting confused when they are using the prototypes because of this interstitial screen. Can you guys add some kind of toggle to remove this screen for user testing purposes? It does break the testing process and means I have to mock up screens that we already have live.