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Question

You have unsaved changes Issue (x on cloud icon)


minhyuncho

there's no network issue, memory usage
but i can’t save my change on figma!!

what’s wrong!!!

We paid for Hundreds of people  figma full seat fee on our Product!

 

This issue occurs frequently. 

Sometimes it resolves over time, but
but right now, it's been weird for hours.
I'm afraid that if I turn off Figma, my Designs won't be saved 

3 replies

y_toku
Figmate
  • Community Support
  • 2383 replies
  • April 8, 2025

Hi ​@minhyuncho 

 

Sorry to hear that you're experiencing this issue. Could you please double-check if you're connecting through a VPN, proxy, or another network security tool? These tools might interfere with your connection and cause this error. You can find more details in our troubleshooting guide: Troubleshooting Checklist.

If the issue persists, please reach out to our support team at Figma Support.

 

Thanks!
Toku


minhyuncho
  • Author
  • New Participant
  • 19 replies
  • April 8, 2025

안녕하세요 ​@y_toku 

 

My company is networking through Zscaler.
Figma connects without being blocked, and you are assuming that the slow issue is due to Zscaler?

I will check with the Checklist link you shared, thank you. 
 


y_toku
Figmate
  • Community Support
  • 2383 replies
  • April 10, 2025

Hi ​@minhyuncho 

 

We don’t have clear answer about the Zscaler one, so please feel free to reach out to our support team at Figma Support

 

Thanks!
Toku


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