Hi ​@minhyuncho 

Sorry to hear that you're experiencing this issue. Could you please double-check if you're connecting through a VPN, proxy, or another network security tool? These tools might interfere with your connection and cause this error. You can find more details in our troubleshooting guide: Troubleshooting Checklist.

If the issue persists, please reach out to our support team at Figma Support.

Thanks!
Toku

안녕하세요 ​@y_toku 

My company is networking through Zscaler.
Figma connects without being blocked, and you are assuming that the slow issue is due to Zscaler?

I will check with the Checklist link you shared, thank you. 
 

Hi ​@minhyuncho 

We don’t have clear answer about the Zscaler one, so please feel free to reach out to our support team at Figma Support. 

Thanks!
Toku

I get this all of the time! Honestly, it’s inexcusable 😡

Figma support will say it’s an issue on my end but the clear issue is that Figma relies too heavily on the “cloud” alone. I NEVER have an issue with Adobe because I can work locally/natively off of my computer instead of solely from the cloud. For the love of all things that work seamlessly (not Figma) why can’t all of the files/projects that I am working be downloaded to my hard drive and synced in the background to the cloud? Dropbox did that 10+ years ago. This working off of the cloud only is garbage!!!!
 

 I get unsaved changes all of the time! Honestly, it’s inexcusable 😡

Figma support will say it’s an issue on my end but the clear issue is that Figma relies too heavily on the “cloud” alone. I NEVER have an issue with Adobe because I can work locally/natively off of my computer instead of solely from the cloud. For the love of all things that work seamlessly (not Figma) why can’t all of the files/projects that I am working be downloaded to my hard drive and synced in the background to the cloud? Dropbox did that 10+ years ago. This working off of the cloud only is garbage!!!!
 

Hi ​@Curtis_Angeline, thanks for reaching out! 

I completely understand how frustrating it must be to run into this issue so often. 

Are you by any chance using a VPN? As mentioned above by Toku, this toast notification usually appears when users are connecting through a VPN, proxy, or another network security tool. These tools occasionally interfere with your connection and cause this error.

If you are using a VPN, proxy, or another network security tool and you're unable to turn it off due to security policies, here are the steps we recommend:

1. Ask your IT department or systems administrator to unblock Port 443, which is the standard port for SSL websites. This should help resolve the connection issues.
   • You can learn more about this information in this article from our Help Center: Connection or server error 403
2. Request your IT team to add the following domains to your network's allowlist for GET and POST requests:
   • *.figma.com
   • *figma.site
   • *-figmaiframepreview.site
     • You can learn more about these settings by accessing this article from our Help Center: Adjust your network settings
3. Follow the troubleshooting steps described in this article from our Help Center: Troubleshooting checklist

 
In the meantime, if you are using Figma in the desktop app, try using Figma in a supported browser instead, as this might work better with your VPN/proxy settings.