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Graham_Murdoch
Apr 21, 2021 4:54 PM UTC
Solved

Text input doesn't work in FigJam

  1. Describe the bug/issue you’re running into?

Text input doesn’t seem to work. No text shows up as I type.

  1. Are you able to consistently reproduce it? If so what are the steps?

Create or edit any sort of text node.

  1. Share a screenshot, recording, console log, link to the file, etc.



Sometimes see this “Missing font replaced”:

  1. Is the issue only happening in desktop app or a specific browser , or both?

Not sure, I only use the browser version

  1. What OS/version and/or browser/version are you using?

Chrome 89 & macOS Big Sur 11.2.3

This topic has been closed for replies.
Kenrick_Rilee
Figmate
Apr 21, 2021 10:31 PM UTC

We just shipped a change we think should solve this issue. If you leave Inter enabled in your Font Book, refresh your tab, and try creating text, does it now work?

cc @Graham_Murdoch @Josie @Sean_Sands @grg

31 replies

Mondrian_Hsieh
Feb 3, 2022 7:12 AM UTC

Update - just tried again, and text input is working again. 🙌

Mar 15, 2023 3:29 AM UTC

Hi Figma Team,

I am facing this issue as well, I’ve uploaded a screenshot as well.
I am inn the middle of a bootcamp so it would be great if this can be solved quickly ><


uploaded a

o

Mar 15, 2023 3:41 AM UTC

Dasha_Klimova
Feb 13, 2024 1:56 PM UTC

Hi! is there any news on this bug? We’re still experiencing it so one of my team mates is unable to type on stickers during the retrospective.

Thanks.

Feb 16, 2024 4:15 PM UTC

Same I can’t type at all it switches to the shortcuts when I try but on Figma

Feb 16, 2024 4:16 PM UTC

Update typing on FigJam also doesn’t work at all

Michael_Torrans
May 1, 2024 9:50 AM UTC

I am currently unable to type in Chrome and Mac desktop version. Started with shortcuts not working last week and now unable to enter text today. Any very quick solutions?

Michael_Torrans
May 1, 2024 10:50 AM UTC

Update: finally got it working via - Help > Troubleshooting > Clear cache and restart.

May 21, 2024 2:27 PM UTC

Hi Figma Team,
I’m using FigJam on a Windows 11 pc. I cannot make any text inputs at all. I have tried installing the Inter font. But it didn’t solve the issue. Any thoughts on what I can do about it?

MarieSilj
New Participant
May 23, 2024 12:55 PM UTC

I think I maybe had the same issue. Closed all tutorials/quicktips appearing when opening, and then I could write 😃