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Solved

Support ID: srid_VTXP744JYW0VNG563KW63HBEP

50 replies
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Community Support

Hey @JNT Graphic , @Miljana , @Nuno Beirão , I’ve merged your posts into this thread to keep related reports in one place. Our team is currently investigating this issue.

To have our support team take a closer look at your specific case, please submit a bug report through the Support Hub: click Start a chat, type “Report a bug, Contact an agent”, press Enter, and follow the prompts.

Include the affected file URL, the prompt that failed, a screenshot. Please also include the full request ID error and let the team know whether it affects one file or multiple Make files. Please also grant Can View access to the affected file to support-share@figma.com so our team can investigate further. Thank you for your patience!

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JNT Graphic

New Member

Hello Figma Support Team,

I’m experiencing a persistent issue with Figma Make.

Whenever I try to generate or modify a design using Figma Make, the request fails and displays the following error:

Something went wrong. Try again.
ID: srid_C980A64EQZB3JEGCPQ7VK98

The error is preventing me from using Figma Make normally.

Issue details:

Product: Figma Make
Feature: AI generation / Make
Error: “Something went wrong. Try again.”
Request ID: srid_C980A64EQZB3JEGCPQ7VK98
Browser: Google Chrome
Operating System: Windows
Impact: Unable to successfully generate or modify the design through Figma Make.

I have already tried retrying the request, but the error continues to occur.

Could you please investigate this request ID and let me know what is causing the failure? If this is related to my project, session, account, or Figma Make backend, please advise on the appropriate fix.

I can provide the screenshot and any additional debug information required.

Thank you.

Screenshot attached for reference.

Miljana

New Member

Hello, i need your help! I am stuck on a project in figma make and i have a deadline - can you please help me overcome this error asap?

THANK YOU!

Best,

Miljana

Nuno Beirão

New Member

Hi,

I’m having an issue with Figma Make. Whenever I try to generate or update my project, I receive the following error:

Something went wrong. Try again.
ID: srid_THPHDYJ8BQ1RQKW544...

Clicking “Try again” doesn’t resolve the issue, and the error keeps appearing.

I’ve tried retrying the request multiple times, but I’m still unable to continue working on the project.

Could you please help me understand what is causing this error and how I can resolve it?

I can provide the full error ID, screenshots, or any additional information needed for troubleshooting.

Thank you!

Celine_Solution

Community Support

Hey @JNT Graphic , @Miljana , @Nuno Beirão , I’ve merged your posts into this thread to keep related reports in one place. Our team is currently investigating this issue.

To have our support team take a closer look at your specific case, please submit a bug report through the Support Hub: click Start a chat, type “Report a bug, Contact an agent”, press Enter, and follow the prompts.

Include the affected file URL, the prompt that failed, a screenshot. Please also include the full request ID error and let the team know whether it affects one file or multiple Make files. Please also grant Can View access to the affected file to support-share@figma.com so our team can investigate further. Thank you for your patience!

Nuno Beirão

New Member

Already solved - run in plan mode.

LebonAlex

New Member

Hi Figma community, today I have been trying to send Figma Make prompts but I keep consistently getting the error in the attach screenshot. I’ve tried restarting Figma, my laptop etc. Nothing seems to be working. How may I resolve this issue? Thanks!

adamsmasher

Figmate

Thanks for your reply, @LebonAlex. I merged your post into this thread so we can keep all of these kinds of related issues in one place.

Since you’ve already done some basic troubleshooting yourself, I’ve created a ticket for you and included the information you posted here. Can you reply to that with a link to the Make file shared with support-share@figma.com (with Edit access - this won’t affect your billing), and the full error ID? Thanks!

LebonAlex

New Member

Hi yes here is the link to my Figma Make file. The full error ID I’ve been getting is srid_YGNRK14HS5YQ6ZM837AGJSR2S

Thank you!

Vansh Sharda

New Member

Facing "Something went wrong. Try again. " Error in Figma Make

Jaycee Lewis

Figmate

Hey @Vansh Sharda 👋 Thanks for reporting this. I merged your post in the main thread to help with tracking.

To have our support team take a closer look at your specific case, please submit a bug report through the Support Hub: click Start a chat, type “Report a bug, Contact an agent”, press Enter, and follow the prompts.

Include the affected file URL, the prompt that failed, a screenshot. Please also include the full request ID error and let the team know whether it affects one file or multiple Make files. Please also grant Can View access to the affected file to support-share@figma.com so our team can investigate further. Thank you for your patience! – Jaycee

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