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Ganesh Thorat
New Member
March 17, 2025
Question

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  • March 17, 2025
  • 11 replies
  • 1313 views

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11 replies

Gayani_S
Figmate
Community Support
November 21, 2025

Hey ​@tangzhu, thank you for taking the time to share all these details! 

I’ve gone ahead and opened a support ticket for you so our team can take a closer look. Your ticket number is #1611141 for reference. Someone from support will reach out to you as soon as possible.

Really appreciate your patience while the team investigates this.