Skip to main content
AKODES_A
AKODES_A
New Member
October 20, 2025

[RESOLVED] Figma Loading Issues — October 20, 2025

  • October 20, 2025
  • 93 replies
  • 5645 views

Figma just stoped working. Is it me or someone else is facing the same issue? 
i can not do anything except loading the file and doing a preview. 

 

[Post title updated by a moderator on 20-Oct-2025: “Figma Loading Issues — October 20, 2025.”]

      This topic has been closed for replies.
      Pinned Reply By Junko3

      Thanks so much for your patience!

      Our Engineering Team has resolved the issue where Figma services were degraded or unavailable due to a previous impact from AWS and other dependencies.

      Please fully refresh Figma, and if you continue to experience any issues, reply here with details — we’ll be happy to take a closer look.

      93 replies

      Show previous replies
      s.v.zaytsev
      s.v.zaytsev
      New Member
      October 21, 2025

      I can see the projects, but when I open some of them, I see just white screen, and parts of UI.

       

      Figmate
      Junko3
      Figmate
      October 21, 2025

      Quick update:

      We continue to make significant progress recovering our systems. Error rates are still elevated for some users as we continue to apply our mitigations to all impacted servers.

      You can monitor status.figma.com for real-time updates.

      Mushba
      Mushba
      New Member
      October 21, 2025

      Files finally loading in for me, but I seem to not be able to work within my own files!?
       

       

      I have been facing this issue since last night. I have case study due smh. Sometimes if you move the file (that is if any menu loads for you) it'll temporarily work but then it goes back to this if you reload or relaunch

      Figmate
      Junko3Pinned
      Figmate
      October 21, 2025

      Thanks so much for your patience!

      Our Engineering Team has resolved the issue where Figma services were degraded or unavailable due to a previous impact from AWS and other dependencies.

      Please fully refresh Figma, and if you continue to experience any issues, reply here with details — we’ll be happy to take a closer look.

      Ketan Kakkad
      Ketan Kakkad
      October 21, 2025

      When attempting to start the app, it gave a message “Update failed” or something like that. Then I would get blank window every time I started. So uninstalled Figma Agent - can’t even uninstall Figma app - getting this error. 

      Figmate
      Junko3
      Figmate
      October 21, 2025

      Hi ​@Ketan Kakkad,  Thanks for letting us know you’re having an issue with the Figma Desktop app.

      Could you please try using Figma in a browser instead to see whether it works? Our supported browsers are Chrome, Firefox, Safari, and Microsoft Edge.

      Jeremy Durrance
      Jeremy Durrance
      New Member
      October 22, 2025

      I am still experiencing issues with Figma, but only in Google Chrome. When the page loads, from any logged in state, I am able to see the page, but not interact with it in any way. Cannot interact with The page does not even reflect a hover state in the sidebar menus

      djv
      Figmate
      djv
      Community Support
      October 22, 2025

      Hey ​@Jeremy Durrance, thanks for letting us know! 

      That’s definitely odd. What OS are you using and is your Chrome up to date? 

      And to be sure, is Figma still working as expected in the desktop app and other browsers?

      With more details, we can flag this over to the team to investigate. 

      Jeremy Durrance
      Jeremy Durrance
      New Member
      October 23, 2025

      Hi ​@djv Chrome is up to date (Version 141.0.7390.123 (Official Build) (64-bit)). Windows 11. I don’t use the desktop app, but it works in Edge just fine.

       

      djv
      Figmate
      djv
      Community Support
      October 23, 2025

      Thanks, ​@Jeremy Durrance! 

      I’ll send this over to the team to take a closer look. 

        Show more replies
        Terms & ConditionsAccessibility statement