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[RESOLVED] Figma Loading Issues — October 20, 2025

Forum|Forum|11 months ago
October 20, 2025
93 replies
5645 views

Figma just stoped working. Is it me or someone else is facing the same issue?
i can not do anything except loading the file and doing a preview.

[Post title updated by a moderator on 20-Oct-2025: “Figma Loading Issues — October 20, 2025.”]

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Pinned Reply By Junko3

Thanks so much for your patience!

Our Engineering Team has resolved the issue where Figma services were degraded or unavailable due to a previous impact from AWS and other dependencies.

Please fully refresh Figma, and if you continue to experience any issues, reply here with details — we’ll be happy to take a closer look.

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djv

Community Support

Hey @Jeremy Durrance, thanks for your patience!

Our team hasn’t been able to reproduce the issue on Chrome, and it is working for me, but I am on a macOS.

Have you refreshed your Chrome tabs since yesterday morning? And are you still having the issue?

Jeremy Durrance

New Member

Hi @djv it seems there’s an invisible iframe loading that covers the entire viewport, preventing me from interacting with the view underneath. When I select it with the page inspector and set it manually to display: none, I’m able to interact with Figma. But I have to do this every time the page loads.

The iframe appears to originate from your app. The document origin is listed as https://sprig.figma.com and seems to just contain a few scripts. One of them has src=”https://cdn.sprig.com/shim.js?id=YWwyCyGyqg”

djv

Community Support

Thanks for the additional context, @Jeremy Durrance!

I’ll pass this information onto the team.

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