[RESOLVED] Figma Loading Issues — October 20, 2025

It’s working for us now. Can see the projects.

I can see the projects, but when I open some of them, I see just white screen, and parts of UI.

Quick update:

You can monitor status.figma.com for real-time updates.

Files finally loading in for me, but I seem to not be able to work within my own files!?
 

 

I have been facing this issue since last night. I have case study due smh. Sometimes if you move the file (that is if any menu loads for you) it'll temporarily work but then it goes back to this if you reload or relaunch

When attempting to start the app, it gave a message “Update failed” or something like that. Then I would get blank window every time I started. So uninstalled Figma Agent - can’t even uninstall Figma app - getting this error. 

Hi ​@Ketan Kakkad,  Thanks for letting us know you’re having an issue with the Figma Desktop app.

Could you please try using Figma in a browser instead to see whether it works? Our supported browsers are Chrome, Firefox, Safari, and Microsoft Edge.

I am still experiencing issues with Figma, but only in Google Chrome. When the page loads, from any logged in state, I am able to see the page, but not interact with it in any way. Cannot interact with The page does not even reflect a hover state in the sidebar menus

Hey ​@Jeremy Durrance, thanks for letting us know! 

That’s definitely odd. What OS are you using and is your Chrome up to date? 

And to be sure, is Figma still working as expected in the desktop app and other browsers?

With more details, we can flag this over to the team to investigate. 

Hi ​@djv Chrome is up to date (Version 141.0.7390.123 (Official Build) (64-bit)). Windows 11. I don’t use the desktop app, but it works in Edge just fine.

Thanks, ​@Jeremy Durrance! 

I’ll send this over to the team to take a closer look. 

Hey ​@Jeremy Durrance, thanks for your patience! 

Our team hasn’t been able to reproduce the issue on Chrome, and it is working for me, but I am on a macOS. 

Have you refreshed your Chrome tabs since yesterday morning? And are you still having the issue?

Hi ​@djv it seems there’s an invisible iframe loading that covers the entire viewport, preventing me from interacting with the view underneath. When I select it with the page inspector and set it manually to display: none, I’m able to interact with Figma. But I have to do this every time the page loads.

The iframe appears to originate from your app. The document origin is listed as https://sprig.figma.com and seems to just contain a few scripts. One of them has src=”https://cdn.sprig.com/shim.js?id=YWwyCyGyqg”

Thanks for the additional context, ​@Jeremy Durrance! 

I’ll pass this information onto the team.