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Question

Request to Restore My Suspended Figma Account

  • February 28, 2026
  • 2 replies
  • 22 views

irvanwibowo2nd

Dear Figma Support Team,

I am writing to request a review and restoration of my suspended account ([redacted by moderator to remove personal information]). The last action I performed was publishing my own work to the Figma Community, which I created entirely from scratch and not from any copyrighted or third-party files. Because of this, I believe the suspension may have been made in error.

This account is my primary and only account for daily professional work, and unfortunately I have not yet created backups of my team projects or files. The suspension is therefore very concerning and is currently impacting my ability to continue working. I also did not receive any prior notice or explanation regarding this action.

I am fully willing to provide any information, verification, or credentials needed to assist your review. I respect Figma’s policies and would never intentionally violate them, and I sincerely hope this matter can be resolved so I may regain access as soon as possible.

Thank you very much for your time and assistance. I look forward to your response.

Kind regards,
[redacted by moderator to remove personal information]
Account Email: [redacted by moderator to remove personal information]

2 replies

Tom Reem
Figmate
  • Figmate
  • February 28, 2026

Hi ​@irvanwibowo2nd — thanks for reaching out, and I’m sorry you’re running into this.

I don’t have access to case-specific details here, but I’ve shared your post with our Product Support team so they can take a closer look. They’ll review the information you’ve provided and follow up with you directly at the email address you contacted us from.

I also removed some personal details from your original post to protect your privacy and keep your account secure — thank you for understanding.

Appreciate your patience while they complete their review. 🙏🏻


irvanwibowo2nd
  • Author
  • New Member
  • February 28, 2026

Hi ​@irvanwibowo2nd — thanks for reaching out, and I’m sorry you’re running into this.

I don’t have access to case-specific details here, but I’ve shared your post with our Product Support team so they can take a closer look. They’ll review the information you’ve provided and follow up with you directly at the email address you contacted us from.

I also removed some personal details from your original post to protect your privacy and keep your account secure — thank you for understanding.

Appreciate your patience while they complete their review. 🙏🏻

Thank you 🙏🏽