I was working in the Figma Desktop app and using a plugin when the file suddenly stopped syncing. It showed as “Not synced” and then became unresponsive.
When I tried to reopen the file, the loading bar got stuck near the end and never finished.
Here’s what I’ve already tried:
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Restarting the app
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Logging in from an incognito browser
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Duplicating the file (unsuccessful)
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Moving the file to Drafts
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Opening the file using ?lite=1 mode
None of these helped. All other files in my account (and other accounts) work fine — this issue only affects one specific file.
This file is important, and I need help recovering it or restoring a previous working version.