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de_la_Puente_Pantoja_Alberto
New Participant
May 16, 2025
Question

Moving in file with spacebar+drag works erratic

  • May 16, 2025
  • 9 replies
  • 551 views

Hi!
I'm currently experiencing some erratic behavior when navigating within a file using the spacebar.

It seems to be related to the Sections containers, although I haven't looked into it in detail yet.

Would you mind taking a look at the attached video?

Thanks

    This topic has been closed for replies.

    9 replies

    daken
    Active Member
    May 18, 2025

    after update, I also have this problem
    its annoying

    Tom Reem
    Figmate
    Figmate
    May 28, 2025

    Hey ​@de_la_Puente_Pantoja_Alberto and ​@daken, sorry for the trouble here, and thanks for sharing the video — super helpful. Are you still seeing this behavior?

     

    I tested on my end and wasn’t able to reproduce the issue when navigating within my test file using the spacebar. Could you confirm if you’re on the latest version of the app (currently 125.4.9)? Also, let me know if this is happening in the desktop app or in a browser — if it’s the latter, which browser and version you're using.

     

    Appreciate you double-checking, and I’ll keep an eye out for your update!

    daken
    Active Member
    June 14, 2025

    Yes, in desktop app 125.4.9,
    still has this problem 

    Tom Reem
    Figmate
    Figmate
    June 15, 2025

    Hey ​@daken, thanks for confirming.

     

    I’m still unable to reproduce the issue — let’s take a closer look at the file where it’s happening. When you get a chance, please fill out this form and include:

     

    Once we have that, our Technical Quality team will dig in. Really appreciate your patience as we work toward a fix!

    de_la_Puente_Pantoja_Alberto
    New Participant
    June 16, 2025

    FYI now is working fine in my side :) 

    Tom Reem
    Figmate
    Figmate
    June 17, 2025

    Glad to hear it, ​@de_la_Puente_Pantoja_Alberto — thanks for letting us know! 🙌🏻

     

    Out of curiosity, did you happen to update the app or try any other troubleshooting steps that seemed to help? Would love to hear what worked in case it helps others, too!

    de_la_Puente_Pantoja_Alberto
    New Participant
    June 17, 2025

    Yes of course. The funny thing is that I didn’t do anything :)  No troubleshooting made. 

     

    I thought it might have been a hardware issue, but I double-checked with two keyboards and two mice, and everything worked fine.

     

    Hope it helps.

    Regards

    daken
    Active Member
    June 30, 2025

    "The problem quietly disappeared." 😂

    now is working fine me too

    Tom Reem
    Figmate
    Figmate
    June 30, 2025

    Awesome — thanks for keeping me in the loop, ​@daken and ​@de_la_Puente_Pantoja_Alberto! Glad to hear things are back to normal. 😌

    That said, we definitely want to keep a pulse on this — so don’t hesitate to reach out if it creeps up again. 💯