[Monitoring] "Something went wrong" in the prompt box on Figma Make → https://status.figma.com/

Hey ​@Daniel Emeka , thanks for flagging this, and sorry to hear you’re also running into issues!

It’s possible your case is slightly different, as our Engineering team has already released a fix for the original issue in this thread.

I can see that you’ve reached out to the support team, thank you for doing that. I’ve added a follow-up note and routed it to the appropriate team for further investigation. For reference, your case number is #1767492.

Thanks for your patience while they review it, someone from the team will reply you soon!

Update: They are waiting for your response, please check your inbox thank you! 🙏🏼

Hey team! I have the same issue in one of my Figma make. 

Hey ​@BrainyBoone , thank you for flagging it! Our support team can take a closer look at your case.

When you have a moment, please submit a bug report. To do that go to the Support Hub / Click Start a chat / Type “Report a bug” / Include a direct URL to the file, and please share your impacted file with support-share@figma.com and grant "Can View" access. This allows us to reproduce the issue and investigate with Engineering.

Thank you!

I have same issues:

I have same issues:

 

 

9a222486-c7b8-49aa-8dd5-edc3f2da6617

Hey ​@Rishabh_Gupta , I saw in the backend that you have reached out to the support team, thanks for doing that!

I can also see that one of our Technical Quality Specialists has replied and is currently waiting for your response so they can continue investigating the issue. They've taken a few additional steps on their end to help gather more information, so when you have a chance, please reply directly to your existing support case. Thanks!

facing same issue : 10e681e3-8798-45c8-8035-3bf2e2775172

this is an urgent project please help.

thank you

Hey ​@Dhanashri Dobale , sorry to hear you are also having issue in Figma Make. I’ve been able to see your ticket in the backend and I’ve added a follow up note to your case. Someone will reply you soon, thank you for your patience!

Update: The technical quality team has replied to you, please check and continue the conversation directly via your support case.
Our engineering team investigated the issue and has since released a fix. Please try submitting prompts again and let the team knows (directly via your support case) if you're able to use Make successfully now. Thank you!

Hi Figma

I have same issues 

d74cafb4-6445-4e50-80bb-419ecc673d0c
 

Hey ​@Ai 密法狮-3 — thanks for providing that screenshot, appreciate you flagging this.

Were you able to try again since you last posted here? Due to the generative nature of Figma Make and AI models, occasionally a prompt will fail for an unknown reason. If it's still happening, try duplicating the file and start prompting again in the copy. For more details on this, have a look at this resource: Troubleshoot in Figma Make → Error messages.

If, after that, you're still unable to move forward, please submit a bug report, and our Product Support team will be able to take a look behind the scenes. Please let me know if you have any trouble getting through. 🙏🏻