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RichRod
New Member
January 23, 2026
Solved

[Monitoring] "Something went wrong" in the prompt box on Figma Make → https://status.figma.com/

  • January 23, 2026
  • 30 replies
  • 862 views

The file I am using with Figma Make is stuck, I keep getting this message: Something went wrong. (Try Again) Request ID: 5fa1baa9-f55a-4c79-8749-2e053f8b7f08. I’ve already: 

logged in and out of my account

cleared the cache

&
logged in using an incognito browser

How do I get out of this loop and continue working on my file?

 

 

Best answer by Junko3

Hi there,

 

A fix has been implemented, and prompting in Figma Make should now be working.

Could you please fully refresh Figma and let us know if it’s working now?

30 replies

a_brendesigner
New Member
January 23, 2026

Hi, everyone! A have the same problem here. My  figma sites components does’not working too

 


AI features NOT AVAILABLE

 

CmaeZ
New Member
January 24, 2026

I’m getting this issue again today. Anyone else? a0d1438c4bd44ad39b7eeea2529f7c7f

Tom Reem
Figmate
Figmate
January 25, 2026

Hi ​@RichRod, ​@a_brendesigner, and ​@CmaeZ — Tom here, stepping in for ​@Junko3 today. Thanks so much for flagging this and for keeping us looped in with what you’re seeing.

I’ve raised your reports along to our Engineering team as we continue to monitor this issue closely. If you notice the behavior persisting or changing in any way, please let me know — that context is really helpful.

I’ll share updates here as soon as I have more information to pass along.

sareef.c
New Member
January 25, 2026

Hello Figma Support Team,

I’m experiencing an issue while working in Figma and keep seeing the following error message:

“Something went wrong… Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.”

I’ve already tried refreshing the page, restarting my browser, and accessing the file multiple times using Incognito mode and a private browser, but the issue still persists. This is preventing me from continuing my work.

This issue is preventing me from continuing my work. Please check this urgently and help resolve the issue as soon as possible.

 

 

VilouGames
New Member
January 25, 2026

Hello Figma, I have exactly the same problem, been getting “Something went wrong” for over 30 hours now. Tried different browsers and computers but its always the same. Same as prevoius users, I cant continue my work and deadline coming up. I know you are working on it as fast as you can, hopefully soon. 🙏🏼

Figma Make does the changes sometimes that I want, but it seems like when the save is coming, the error “Something went wrong” comes up.

Tom Reem
Figmate
Figmate
January 25, 2026

Hi everyone, thanks for staying on this, and I’m really sorry you’re still running into trouble.

I checked in with the team who rolled out the earlier fix, and it looks like what you’re seeing now may be related to a different issue than the one that was previously resolved.

To help us narrow this down, could you try the following and let me know what you see?

  1. There was a separate Make issue that was resolved recently — can you try fully refreshing the tab where you’re working and confirm whether the behavior changes at all?
  2. If you’re still seeing the error after that, the next best step would be for our team to take a closer look at the file where this is happening. If you’re open to that, just reply here and I can get you connected with our Product Support team for a deeper investigation.

Thanks again for sharing details and sticking with us here — I really appreciate your patience while we work through this.

VilouGames
New Member
January 26, 2026

Hello, I have been trying with different browsers, hard reload, restarting computer, different computers, but I have not been able to use Figma Make for two days, always the page Something Went Wrong. But I can use Figma Make if I start a new project? It is my main project that gets Something Went Wrong all the time?

Kind regards,
Roger

Ron Raymond
New Participant
February 25, 2026

It’s been over 11 hours now and I haven’t heard back from support yet, can somebody please check out why we are getting this “Something is wrong; Request id xxxxxxxxxxx” I can’t do anything until this is resolve. thank you. Ron

Ron Raymond
New Participant
February 25, 2026

Thank you figma, we are back up. 

 

Daniel Emeka
New Member
February 27, 2026

Guys,  I’m having same issue with mine and its been over 10 hours?