[Monitoring] "Something went wrong" in the prompt box on Figma Make → https://status.figma.com/

Same here.

6c15895f-5d47-4aaf-8365-aa6737275606

Did your issue just start today Sean?

Yes

No matter what I do (roll back, duplicate file, refresh, reload), any new change request comes back with “Something went wrong” (635b6556-d84c-40f5-8ea7-d21fb00b2d9b)

Please help, this is an urgent project.

Hi there,

Thanks for reporting this!

We’re aware of the issue and our Engineering team is actively working on it. We’re currently investigating a problem that some users are experiencing when prompting in Figma Make.

Please keep an eye on our status page for updates:

https://status.figma.com/incidents/ws5z74jhgmn3

Thanks for your patience.

We’re back. Thanks for the quick resolution

Thanks for letting us know! We’re glad to hear that.

Yep back, Thank you!

​@Junko3 It was working for a bit but this morning, the same issue is back. Any ideas?

Hi, everyone! A have the same problem here. My  figma sites components does’not working too

 

AI features NOT AVAILABLE

I’m getting this issue again today. Anyone else? a0d1438c4bd44ad39b7eeea2529f7c7f

Hi ​@RichRod, ​@a_brendesigner, and ​@CmaeZ — Tom here, stepping in for ​@Junko3 today. Thanks so much for flagging this and for keeping us looped in with what you’re seeing.

I’ve raised your reports along to our Engineering team as we continue to monitor this issue closely. If you notice the behavior persisting or changing in any way, please let me know — that context is really helpful.

I’ll share updates here as soon as I have more information to pass along.

Hello Figma Support Team,

I’m experiencing an issue while working in Figma and keep seeing the following error message:

“Something went wrong… Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.”

I’ve already tried refreshing the page, restarting my browser, and accessing the file multiple times using Incognito mode and a private browser, but the issue still persists. This is preventing me from continuing my work.

This issue is preventing me from continuing my work. Please check this urgently and help resolve the issue as soon as possible.

Hello Figma, I have exactly the same problem, been getting “Something went wrong” for over 30 hours now. Tried different browsers and computers but its always the same. Same as prevoius users, I cant continue my work and deadline coming up. I know you are working on it as fast as you can, hopefully soon. 🙏🏼

Figma Make does the changes sometimes that I want, but it seems like when the save is coming, the error “Something went wrong” comes up.

Hi everyone, thanks for staying on this, and I’m really sorry you’re still running into trouble.

I checked in with the team who rolled out the earlier fix, and it looks like what you’re seeing now may be related to a different issue than the one that was previously resolved.

To help us narrow this down, could you try the following and let me know what you see?

1. There was a separate Make issue that was resolved recently — can you try fully refreshing the tab where you’re working and confirm whether the behavior changes at all?
2. If you’re still seeing the error after that, the next best step would be for our team to take a closer look at the file where this is happening. If you’re open to that, just reply here and I can get you connected with our Product Support team for a deeper investigation.

Thanks again for sharing details and sticking with us here — I really appreciate your patience while we work through this.

Hello, I have been trying with different browsers, hard reload, restarting computer, different computers, but I have not been able to use Figma Make for two days, always the page Something Went Wrong. But I can use Figma Make if I start a new project? It is my main project that gets Something Went Wrong all the time?

Kind regards,
Roger

It’s been over 11 hours now and I haven’t heard back from support yet, can somebody please check out why we are getting this “Something is wrong; Request id xxxxxxxxxxx” I can’t do anything until this is resolve. thank you. Ron

Thank you figma, we are back up. 

Guys,  I’m having same issue with mine and its been over 10 hours?

Hey ​@Daniel Emeka , thanks for flagging this, and sorry to hear you’re also running into issues!

It’s possible your case is slightly different, as our Engineering team has already released a fix for the original issue in this thread.

I can see that you’ve reached out to the support team, thank you for doing that. I’ve added a follow-up note and routed it to the appropriate team for further investigation. For reference, your case number is #1767492.

Thanks for your patience while they review it, someone from the team will reply you soon!

Hey team! I have the same issue in one of my Figma make. 

Hey ​@BrainyBoone , thank you for flagging it! Our support team can take a closer look at your case.

When you have a moment, please submit a bug report. To do that go to the Support Hub / Click Start a chat / Type “Report a bug” / Include a direct URL to the file, and please share your impacted file with support-share@figma.com and grant "Can View" access. This allows us to reproduce the issue and investigate with Engineering.

Thank you!