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Hello everyone,

I have a problem viewing my invoices from Figma.

 

I had a professional plan for almost a year, now since is enough for me, I switched back to the free plan.

 

However now that I am on the free plan I can’t view my past invoices because the admin panel is not available. I would need those invoices for corporate tax filing. 

Since I am on the free plan I can’t even contact someone. The AI chatbot suggested me to upgrade my subscription to view my past invoices.. 🙃

Someone knows I can fix this?

Hi ​@Japricott — welcome to the Figma Forum, and thanks for raising this. I checked on this and it seems a few others have run into the same issue. When you have a moment, take a look at the reply marked as “best answer” from y_toku here and let us know if that helps get you where you need to be: How do I find my invoices?

In the meantime, I’ve also opened a case for you with our Product Support team to make sure you get the right help and have everything you need to proceed. Please check the email tied to your Figma account for a message from me (case: 1447920) with the next steps.

Appreciate your patience as we work with you on this. 🙏🏻

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