​@Utkarsh Kumar Hiya! Apologies, but it wasn’t clear on what you’re having issues with when trying to verify.

First, to cover all bases: can you confirm you’ve gone through the steps outlined on this page here? https://help.figma.com/hc/en-us/articles/360041061214-Figma-for-Education#verifyedu

If you’re still running into issues with your application, please reach out directly to SheerID for support as they manage Figma's Higher Education verification process. Thank you!

Done all the things but nothing working.

​@Utkarsh Kumar Thanks for responding - I’m still not clear at what point you’re failing with verification. Can you confirm what errors you’re receiving?

If you’re still running into issues with your application, please reach out directly to SheerID for support as they manage Figma's Higher Education verification process. Due to higher volume of inquiries, it may take some time for them to respond, but 

However, as of September 24th, Figma has extended a grace period for students in the process of reverifying their education status. You will not lose access to your account or files on September 29. To ensure ongoing access, please complete your reverification promptly by contacting SheerID above asap.

I had access to Figma Education via Coursera Google UX Design, but I cannot reverify because Coursera has no admin to confirm enrollment. Is there an alternative way to provide proof of enrollment or completion?

I am facing an issue with my EDU plan verification. Recently, I was asked to re-verify my education status, which I successfully completed. I received confirmation of approval both on the Figma platform (screenshot attached) and also directly from your verification partner SheerID.

Here are the details provided by SheerID:

• Verified Email Address: biplobhosengraphics@gmail.com

• Request ID: 68c469ad77be3c68585d77df

• Date Verified: September 13, 2025

Despite the approval, I keep receiving emails asking me to re-verify my status, and when I try, it no longer allows me to re-apply. This is creating unnecessary confusion and limiting my ability to use the EDU plan smoothly.

Since SheerID confirmed my verification is valid and active, it seems the issue is on Figma’s side. Could you please look into my account and fix this problem so that I can continue using my EDU plan without interruptions?

Thank you for your support.

Best regards,
Biplob Hosen

I'm having trouble verifying my government ID. I've tried multiple IDs and troubleshooting steps, but I keep getting an "unable to verify" error. Can you help me resolve this issue? I've checked my ID details and uploaded different document formats, but nothing seems to work.

If you need more information or docs from me, let me know. I'd appreciate your assistance in fixing this problem.

Thanks,