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Question

Frustration with Education Plan Verification

  • September 28, 2025
  • 1 reply
  • 69 views
한승희

I’ve been trying to verify my account for the Figma Education Plan for week and through Sheer ID I have submitted my school documents. But after I received ‘Get verified for Figma’ Email from Sheerid Verification, I’m stuck with this reviewing process. My Education plan is going to expire in a single day and because I’m in the middle of highly important project, this is very critical situation. I did not expect this process to take this long. I’m really not sure what else to do—any guidance or help would be greatly appreciated.

 

 

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1 reply

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • September 29, 2025

Hey there ​@한승희 — thanks for reaching out to Figma Forum, and I’m glad we connected.

First, I’m really sorry for the frustration this has caused. I want to reassure you that we’ve extended the grace period for the verification cycle, so your project work will not be impacted. More info here: Updates to our Figma Education plan.

Next: If you’re still seeing the message, it’s coming from SheerID, who manages the verification process. If you haven’t already received an update, please reach out to them directly using this secure form: Contact SheerID Support. Their team is now better equipped to review your case and provide next steps.

Thanks for your patience while this gets sorted out. 🙏🏻

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