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Veronica Pena
New Participant
September 29, 2025
Question

Figma Thumbnails Not Loading - Anyone else experiencing this?

  • September 29, 2025
  • 12 replies
  • 524 views

Sometimes some load, sometimes others load… But this glitch has been happening for a while in all our folders. It’s quite frustrating to find folders quickly this way. Any one else? 

    This topic has been closed for replies.

    12 replies

    Veronica Pena
    New Participant
    October 14, 2025

    Thought it was fixed… but like Darren, after a few hours… Still happening. New project right now, with lots a files. Hope this issue gets fixed soon for dev to navigate. 

    Please let me know if there are any updates. Thank you!

    Celine_
    Figmate
    Community Support
    October 21, 2025

    Thanks everyone for your patience!

    Update on the desktop app: A fix will be included in the next version of the main app. Once you see the prompt to update, go ahead and install it — the thumbnails should reappear afterward.

    In the meantime, try restarting the app and checking for updates to see if the fix has already rolled out to you.

     

    Our team’s still keeping an eye on the rollout, and we’ll share more updates from engineering as soon as they’re available.

    If you’re still not seeing the fix after updating — or if you’re experiencing the same issue in the browser — please reach out to our Support team so we can investigate further via this secure form: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374.

    Thanks so much for bearing with us while we work to get this fully resolved! 🙏🏼