Hello, I'm reporting a persistent bug in Figma.
Issue: Unable to publish prototype updates via the Preview tab. Error Message: 'Something went wrong, reload and try again' (in red). Start Time: Jan 27, 2026
Troubleshooting steps I've already taken:
Refreshed the page;
Switched browsers and used Incognito mode;
Restarted both the app and the computer;
Duplicated the file and attempted to publish (the error happens in the new file as well).
Please let me know if you need any logs.
Hi everyone,
Celyn from Figma Community Support here.
Our Engineering team has pushed a fix and confirmed that the issue has been resolved. Please refresh your files and let us know if you’re still experiencing any issues.
Thanks again for reporting this and for your patience!
Hi everyone,
Celyn from Figma Community Support here.
Our Engineering team has pushed a fix and confirmed that the issue has been resolved. Please refresh your files and let us know if you’re still experiencing any issues.
Thanks again for reporting this and for your patience!
My figma make file is not publishing yet.
Hey
I was able to see your support ticket, and escalated it internally. The technical quality team is waiting for your response to investigate it further. Please check your inbox when you can (shxxxxxgi@gxxxxe.xxm), thank you! (For reference, your case number is #1718275)
I am experiencing the same unable to update/publish issue. I tried restarting/relaunching eve tried to rollback some updates. yet the issue persists. and apparently its just with one file right now. Please Help
Hi everyone,
I’m facing the same issues, I’m not able to publish my project. Could you help me on this matter please? It is critical for me to have this feature working to continue my client delivery.
Thank you in advance for your support.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.