Issue Summary:
Figma Make has been completely broken in one specific file for 48+ hours. Every prompt returns "Something went wrong" error. The issue is NOT related to AI credit limits - I have 3,000 credits available.
File Details:
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File: Design System for Academy (Copy)
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Current version: Version 5
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Account type: Paid plan with full seat
Error Details:
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Error message: "Something went wrong. Try again"
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Request IDs:
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a216f838-6ece-460d-8f17-95963978a108 -
c7b07ae6-1ce5-4ec4-84f0-8217037ff1b1
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Duration: 48+ hours
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AI Credits available: 3,000 (clearly visible in UI)
What I've Already Tried:
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Refreshing the page multiple times
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Waiting between attempts (1-2 minutes, up to several hours)
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Different types of prompts (simple and complex)
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Checking internet connection and VPN
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Restoring previous versions (tried Version 4)
Important Discovery:
Make works perfectly in:
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FREE accounts (same prompts, same network)
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NEW Make files in my paid account
This suggests the issue is file-specific corruption, not account or network related.
Suspected Cause:
The file has gone through multiple iterations (Version 5) with intensive prompting. This may have caused file corruption or history issues similar to cases reported here: forum.figma.com/report-a-problem-6/figma-make-persistent-error-43700
Request:
Could the Figma team please investigate this file-specific issue? I'm happy to provide support-share@figma.com with "can edit" access if needed.
Has anyone else experienced persistent Make errors in specific files that resolved after 24-48 hours or by creating a fresh copy?
Thank you!
