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Question

Figma make not working or showing preview of already created designs

  • January 29, 2026
  • 3 replies
  • 51 views

Naveen Nelluri

Figma Make has not been working for me for the past two days. When I enter a prompt, it creates the app but does not display the preview. Additionally, it is unable to open any existing designs previously created in Make.
Error : Could not load make Refresh preview

3 replies

Celyn_L
Figmate
  • Figmate
  • February 2, 2026

Hi ​@Naveen Nelluri — Celyn from Figma Community Support here.

Thanks for flagging this and for sharing the context. I’m sorry you’re running into issues with the preview not displaying in Figma Make, as well as trouble opening existing designs you previously created. 

I can see that you’ve already reached out to us via ticket #1714574, and someone from our Technical Quality team has already followed up with you.

Please check your inbox when you have a moment — we’ll work with you there to help get everything back on track as soon as possible. Thanks again for your patience!


Amish Agarwal

Hi, 
@Naveen Nelluri what was the solution? Please can you help me as well? 

Thanks


Celyn_L
Figmate
  • Figmate
  • March 25, 2026

Hi ​@Amish Agarwal, thanks for adding this here — just a quick heads up that I’ve responded on your original post with more details and next steps. Please take a look when you have a moment, and feel free to reply there if you need any further assistance.