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cangjie12138
July 8, 2024
Question

Figma is too slow after new update

  • July 8, 2024
  • 74 replies
  • 5304 views

I’m encountering some issues with Figma; regardless of whether the file has many pages or few, the operations are very laggy. I’ve tried changing my network and using a VPN, but neither has made a significant difference. What should I try now?

    This topic has been closed for replies.

    74 replies

    djv
    Figmate
    Community Support
    January 22, 2025

    Hi ​@AnnaRocca, sorry for the frustration! 

    I can confirm that our support team has received your bug reports, and we’re trying to help on ticket #1227777. 

    y_toku
    Figmate
    Community Support
    January 23, 2025

    Hi all, 

     

    As announced on X, the root cause for spike should be fixed; you might be prompted to refresh your tabs.

     

    If you’re still experiencing issues, please let us know so we can get to the bottom of it: https://figma.bot/submitreport

     

    Thanks!

    Toku

    MikolajS
    New Member
    January 30, 2025

    The issue is still occurring, it seems to be with the new UI, switching back to the old ui makes everything much faster. Still completely unusable with new UI.

    Celine_
    Figmate
    Community Support
    January 30, 2025

    Hey ​@MikolajS , sorry to hear you are still having issues! Could you please submit a report using the link below so we your look into this?  https://figma.bot/submitreport 

    Please also try to refresh your tab again and please let us know if things are working better.
    Thank you!

    Jean Saunie
    New Member
    March 27, 2025

    Same.
    Figma is laggy, this is very frustrating...

    Thijsjee
    New Member
    April 9, 2025

    The issue is still occurring, it seems to be with the new UI, switching back to the old ui makes everything much faster. Still completely unusable with new UI.

    I have the same problem. Is there a solution?

    Gayani_S
    Figmate
    Community Support
    April 9, 2025

    Hey everyone, thank you for flagging this! I’m really sorry to hear you're running into this.

    To help us get to the bottom of this, I’d love to gather a few more details:

    • Are you using Figma in the desktop app, browser, or both?

    • When did you first start noticing the slowdowns?

    • Is this happening in one file or across multiple?

    • Is it consistent or does it come and go?

    • Have you tried restarting or resetting Figma — and if so, did it make any difference?

    If you're able to share a screen recording of what you're seeing, that would also really help us understand what's going on.

     

    Appreciate your help! 

    eric-7298346
    New Member
    May 13, 2025

    Hello, still facing the mentioned performance issues.

    I used to use the old UI as a solution, but now that is no longer available, I have to deal with the new UI, and is affecting terribly my work, especially when I am sharing my screen on MS Teams.

    But today I also noticed very bad performance while I was on a video call (not sharing my screen) but following a teammate on Figma. 

    My machine is a Macbook Air M2 with 16GB or ram, and unless I’m in a call, the performance is OK. But when sharing my screen… it’s ridiculous slow. 

    However, the same file, with the previous UI, worked fine.

    I’ve tried so many things:

    • Using everything on the browser (Teams, Figma, etc)
    • The web-version on MS Edge and Safari and the desktop app of Figma
    • Clearing the cache, or restarting Figma

    So far, I think the performance is slightly better if I’m using Figma on the web on Safari, but still the performance is quite bad when sharing my screen.

    The file I’m working on is big, but splitting into several files at this time is not something I can do at this moment, and taking into account that with the previous UI, the performance was great even when sharing my screen, my suspicions are related to the new UI and the new features, like everybody else is commenting.

    Gayani_S
    Figmate
    Community Support
    May 13, 2025

    Hey ​@eric-7298346, thank you for providing detailed explanation on your issue! 

    I’ve just created a support ticket on your behalf, so our support team can investigate what’s causing this. Your ticket number is #1356766, for reference. Someone from support should be in touch with you soon. 

    Please notify the team when you first started to notice this, is this recent? And does this occur in one specific file or all files?

     

    I do understand performance issues can be really frustrating, hope to see this issue get resolved for you.

    In the meantime I recommend using Figma on the web browser. Appreciate your patience! 

     

    Thanks, 

    Gayani 

    Elyran Malka
    New Member
    July 6, 2025

    I also want to add that for the past year I have been suffering greatly from poor performance in Figma.

    It is UNUSABLE when I’m sharing my screen in MS Teams, the mouse cursor is lagging like 2-2.5 seconds behind, can BARELY pan the canvas (lags a lot), and so on…

    Even when not sharing on Teams, performance is still slow and laggy.

    I have a MBP M3 Pro with 18 gigs of ram (performance is bad even if nothing else is open besides Figma after a fresh restart)

    Tried EVERYTHING, Reseting and clearing cache, hard uninstalling and reinstalling the app, using through all 3 browsers (Edge, Safari, Chrome)
    ALL lagging for me.

    Is there a way to solve this?
    I have asked my colleagues, and though they also see poor performance, it is not to the degree that I am experiencing.

    It’s SUPER frustrating!