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رانيا احمد وفيق محمد ابراهيم
رانيا احمد وفيق محمد ابراهيم
New Member
June 12, 2026

Education Verification Pending for over 3 Months - Teacher Account

Hello Figma Support Team,

I hope this message finds you well.

I am writing to follow up on my application for the Figma for Education plan as an educator/teacher. I submitted my verification request more than 3 months ago, but unfortunately, I have not received any response or update regarding the approval status.

As an instructor, I urgently need access to the education features to prepare and manage design materials, projects, and collaborate effectively. 

Could you please review my pending application or let me know if any additional documents (like institutional ID or official employment letter) are required to expedite the verification process?

Account Email: [Redacted by moderator - 2026/06/12]
School/Institution Name: مدرسة الثانوية التجارية الجديدة بالزقازيق
Thank you for your time and assistance. I look forward to your prompt reply.

Best regards,
Rania Ahmed

3 replies

adamsmasher
Figmate
adamsmasher
Figmate
June 14, 2026

Hi ​@رانيا احمد وفيق محمد ابراهيم . Thanks for your post, and I can understand the urgency here considering you submitted your verification request three months ago!

 

Have you tried contacting SheerID yet regarding your verification? You can reach them via the following email address: figmasupport@sheerid.com. Be sure to also include your full name and institution name in any emails you send. If you’ve already contacted them at that address before, cc education@figma.com on the thread to get the Figma Education team involved directly. 

 

Let me know if you have any other questions!

    Jarell
    Jarell
    New Participant
    October 1, 2026

    Hi ​@adamsmasher I have a similar issue and I tried education@figma.com last year yet no reply.

    ksn
    Figmate
    ksn
    Community Support
    October 1, 2026

    Hello ​@Jarell - stepping in for ​@adamsmasher. I see that you’ve been reaching out for help in other threads, and have created a topic of your own. 


    I will be assisting you on your thread here once I am able to review your issue. Please keep the conversation to that topic specifically, since it is owned by you, and will help us make sure we can assist you properly.

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