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Education Verification Pending for over 3 Months - Teacher Account

  • June 12, 2026
  • 1 reply
  • 10 views

رانيا احمد وفيق محمد ابراهيم

Hello Figma Support Team,

I hope this message finds you well.

I am writing to follow up on my application for the Figma for Education plan as an educator/teacher. I submitted my verification request more than 3 months ago, but unfortunately, I have not received any response or update regarding the approval status.

As an instructor, I urgently need access to the education features to prepare and manage design materials, projects, and collaborate effectively. 

Could you please review my pending application or let me know if any additional documents (like institutional ID or official employment letter) are required to expedite the verification process?

Account Email: [Redacted by moderator - 2026/06/12]
School/Institution Name: مدرسة الثانوية التجارية الجديدة بالزقازيق
Thank you for your time and assistance. I look forward to your prompt reply.

Best regards,
Rania Ahmed

1 reply

adamsmasher
Figmate
  • Figmate
  • June 14, 2026

Hi ​@رانيا احمد وفيق محمد ابراهيم . Thanks for your post, and I can understand the urgency here considering you submitted your verification request three months ago!

 

Have you tried contacting SheerID yet regarding your verification? You can reach them via the following email address: figmasupport@sheerid.com. Be sure to also include your full name and institution name in any emails you send. If you’ve already contacted them at that address before, cc education@figma.com on the thread to get the Figma Education team involved directly. 

 

Let me know if you have any other questions!