Education plan verification has exceeded the 2-day review period without replies.
I need to get my education plan re-verified, but my first document submission has now been waiting for more than 2 days without any update.
Submission timeline:
- September 26 at 9:26 PM GMT+7 - First document submitted.
- September 29 at 11:54 AM GMT+7 - Second document submitted.
- September 29 at 12:12 PM GMT+7 - Third document submitted.
After the first submission, I received this message:
“Your document was uploaded successfully and is being reviewed. Review usually takes half an hour, but can take up to 2 days during busy times. You can wait here or close this page. We’ll email you when the review is complete.”
It has now been over 2 days since the first document was submitted, and I still have not received a review result or any email. I have also checked my other email folders, including spam and junk, so this does not appear to be an issue with the notification being filtered.
I submitted the second and third documents today because I was concerned that something may have gone wrong with the original submission. However, I still need the verification to be completed.
This is urgent because my college press organization team needs access to the files in my account. The ongoing verification delay is preventing us from accessing and using those files for our work.
Please check the status of my education plan verification and let me know what is causing the delay and whether anything else is required from me. I would appreciate having the verification completed as soon as possible.