Hi -
I need to contact Figma support, we are being invoiced on a monthly basis, however the charges placed on our credit card are up to double the invoice value in the billing portal.
We need invoices to match charges otherwise we must charge back the transactions.
Any idea who can assist with this type of query. Thanks.
Hey ​
I’ve gone ahead and created a support ticket on your behalf so our billing team can investigate this further. Your ticket number is #1297285 for reference. Our support team will investigate this further and provide you with detailed information regarding the charges.
I really appreciate your patience in the meantime. If there’s anything else I can do to assist, feel free to let me know!
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