Components not updating correctly!

Hey @Alexander_Albuquerque, sorry to hear that you’re still having issues!

I’ve reached out to the team internally to double check if there is another way to investigate this, as you’ve mentioned you are not able to share your file link with us. I’ll get back to you once I get more information on this.

Appreciate your patience in the meantime!

I don’t see a solution to this and am experiencing the same issue. See linked video for example: https://youtu.be/v5wj5DOSsYE

Master components are kept in a separate Figma file and shared to the appropriate working file. When updates are made to a component and the library is updated the linked assets show up correctly, but the existing component instances throughout the file do not update.

Please help with a solution. Working on large projects and unfortunately cannot build assets that scale.

I’m experiencing the same issue. I’ve created a design system in a separate file and am using it in another Figma file. However, when I publish a new component in the design system file, it doesn’t reflect in the other file. I don’t know what’s going on. I’ve updated Figma and restarted the app multiple times, but the issue persists.

Hey @Glenn6, thank you so much for sharing a screen recording with us!

I’ve just created a support ticket on your behalf. Your ticket number is #1091855, for reference.

Please share a file link with the team, and invite support-share@figma.com with “can edit” permission so we can look into this further? Note that users with @figma.com emails on your team do not count towards your billing.

Our support team usually takes up to 24 hours to reply back to emails - tends to be quicker than that in normal circumstances. However, please be aware that we are facing increased contact volume so there might be a delay

Appreciate your patience in the meantime!

Hey @Alexander_Albuquerque, are you able to create a test file and share it with us? I can get you also connected with support team so they can Investigate this issue further.

Thank you in advance!

Hey @Sonu_Kumar1, thank you for reaching out! I’ve also created a support ticket on your behalf. Your ticket number is #1091872, for reference.
Please provide a direct link to the file to support, and invite support-share@figma.com with “can edit” permission so we can look into this further? Note that users with @figma.com emails on your team do not count towards your billing.

Someone should be in touch wit you soon. Please be aware that we are facing increased contact volume so there might be a delay.

Appreciate your patience!

Thanks @Gayani_S I’ve shared the two files. They are separate files I created specifically to address this issue.

MASTER ASSETS FILE: https://www.figma.com/design/7CBVgGvfqCV16lf01yhuQF/MASTER-ASSETS-FILE?node-id=0-1&t=ptZcSLvYgnGLPvYG-1

MAIN FLOWS: https://www.figma.com/design/nSsFPWe1Az4nahw4OVHPYS/MAIN-FLOWS?node-id=0-1&t=9c0L2rVyRxLGY7Dg-1

Hey @Glenn6, I took a look at your ticket and I did not see that you shared the file links per email, but I can do this for you as an internal note for the team. Also, our support team sent you a reply on Monday, can you please have a look when you have a moment?

Thanks,
Gayani

Thank your for your help. Figma support was able to help me understand the step I was missing in my process. I updated the assets file, but did not accept the updates on the working file.

Here is the response that fixed my issues: "It appears that you did not accept the updates available on the subscribed file, indicated by the blue dot on the library icon on the top right corner:

Could you please click on this icon, go to the Updates tab, and accept all updates to the file?"

Still the same Issue. Figma says synced succesful. But the prompt still shows that instances need to be updated. WTF, this is such a beta product and you are asking for a lot of money.