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Jamie_Wooster
October 25, 2023
Solved

Components not updating correctly!

  • October 25, 2023
  • 25 replies
  • 6063 views

Another day, another bug in Figma! 20 billion well spent adobe…Now my component’s which are in linked library’s are not updating correctly. I literally have to go into each component, make a edit by selecting another component state, and then Figma will pop up saying theres an update for this component - i select update ALL as i usually do, but its only updating the selected instance of the component. all other versions of the same component in the same page are not being update until I select them and do the same thing! what is this? what am i paying for? Frustration? a 2gb limit which make creating even a simple flow almost impossible? the limits of this thing are becoming as increasingly problematic as the bugs. Please fix it, also stop double charging for edits, when they are different teams, one person can only make one set of edits at one given time! criminal

    This topic has been closed for replies.
    Best answer by Ryan_52

    Hi @Jamie_Wooster sorry to hear this is happening!

    It looks like we need to investigate this further can you please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

    Be sure to use your Figma account email, share a short video showing the issue you are seeing, include the links to your file and the library file, and share it with support-share@figma.com so they can take a closer look.

    25 replies

    Ryan_52
    Figmate
    Ryan_52Answer
    Technical Quality Specialist
    October 26, 2023

    Hi @Jamie_Wooster sorry to hear this is happening!

    It looks like we need to investigate this further can you please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

    Be sure to use your Figma account email, share a short video showing the issue you are seeing, include the links to your file and the library file, and share it with support-share@figma.com so they can take a closer look.

    Shriya1
    October 26, 2023

    It’s becoming a big mess on large-scale projects where it’s impossible to dive into each component separately. Please fix it!!

      Fred_Tinsel
      Fred_Tinsel
      Active Member
      October 26, 2023

      I totally agree with this.
      I work on big projects only.
      All made up as follows:

      • Libraries
        • Visual assets: icons, pictos, illustrations
        • UI kit: foundation, components and sections
      • Project file per year: all user flows, sprints, etc.

      I go back and forth between them all the time.
      I’m constantly publishing, so I’m constantly updating.

      I must be confident with the tool on which my work is based!
      It’s complex enough as it is to manage dozens of large design systems with unfinished variables capabilities. It’s not possible to check that components are correctly updated.

        Gayani_S
        Figmate
        Gayani_S
        Community Support
        October 27, 2023

        @Shriya1 @Fred_Tinsel Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new and share your with support-share@figma.com so they can take a closer look.

          Use
          Use
          November 12, 2023

          It’s been at least 2 weeks now and there isn’t an update on this issue. Yet the forum is filled with variations of the same issue spanning at least 8 months.

          This is such a horrible user experience that words fail to convey how frustrating and painful it is to use Figma.

          For the love of all that is holy: FOCUS ON FIXING KEY FEATURES INSTEAD OF LAUNCHING NEW FEATURES that aren’t critical.

          The ability to propagate changes to child instances is so much more critical than any of the new features/changes announced during Config 2023.

          I promise you NO ONE CARES ABOUT AI integration (except your devs and product managers) - actual working designers just want to be able to make changes without tearing our hair out.

            Gayani_S
            Figmate
            Gayani_S
            Community Support
            November 14, 2023

            Hey, we hear you and understand your frustration! We’re currently investigating individual cases, that’s why we are asking the users to file a support ticket. Apologies for the inconvenience! I can see your case is being investigated by our technical quality team.

            Benjamin_Lenz
            Benjamin_Lenz
            March 22, 2024

            Hey Figma!
            I have the same issue at the moment. Its a pain to not have updates within the components. It costs us more hours to update our design system at the moment. Is there any progress on this topic? Do you need more input?

            Roland_Andrei_Cristi
            Roland_Andrei_Cristi
            May 2, 2024

            Same issue here! please fix the components not updating properly! its taking so much time manually checking updates. Please!

            Gayani_S
            Figmate
            Gayani_S
            Community Support
            May 2, 2024

            Hey @Benjamin_Lenz and @Roland_Andrei_Cristi , apologies for the issues!

            Please reach out directly to the support team by filling this form here: https://help.figma.com/hc/en-us/requests/new 1. Our technical quality team can take a look at this issue. So we can be sure we’re checking the steps needed to repro this correctly, I’d appreciate if you can make me a short video showing what you’re seeing. In the video it’s helpful for us to see the whole window, with the Properties and Layers Panel in view.

            Please also provide a direct link to the file, and invite support-share@figma.com with “can edit” permission so they can look into this further. Note that users with @figma.com emails on your team do not count towards your billing.

            Please let me know if there is anything else I can help with.

            Thanks in advance!

            Alexander_Albuquerque
            Alexander_Albuquerque
            August 5, 2024

            Months later, same issue, the thing is we are a bank, so give access to our files does not look that reasonable. Is there any other way to dig into that?

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