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Question

Cannot publish plugin update: "We detected a change to your account details. Please contact support@figma.com to proceed"

  • August 25, 2026
  • 3 replies
  • 27 views

SchmitzLabs

Hi,

Details as requested. This is a Community publishing restriction on my account, not a file issue.

 

Steps to reproduce:

  1. Figma desktop app, signed in as [redacted by moderator to remove personal information]

  2. Figma menu > Plugins > Manage plugins (Resources > Plugins tab)

  3. Select GitFig (Community plugin ID [redacted by moderator to remove personal information]) > Next, or the "..." menu > Publish new version

  4. The publish form opens; the footer shows in red: "We detected a change to your account details. Please contact support@figma.com to proceed"

  5. The Publish/Next action cannot be completed while that message is present

 

Device: Windows 11 Home, Figma desktop app version app-126.8.16. Same result on repeated attempts since August 25, 2026.

 

Screenshot of the publish form footer attached. No console errors are involved; the message is shown by the publish form itself. No specific file is affected; the block is on publishing an update to my existing free Community plugin.

 

Context: the only recent account change was completing Community seller onboarding and activating the Stripe payout account on August 25, 2026. I have a free update of GitFig ready to publish. Please route this to Platform Support to review and lift the restriction; I can verify any account details needed. Related open ticket with Platform Support: #2089587.

 

Thanks,

Dan

 

 

3 replies

SchmitzLabs
  • Author
  • New Member
  • August 25, 2026

@Celine_ ? Are you the right person for this? Saw you replied to a similar post by another community member.


Tom Reem
Figmate
  • Figmate
  • August 25, 2026

Hey ​@SchmitzLabs, welcome to Figma Forum and thanks for the details here.

We’re not able to look into account settings in a public thread, but I've located your open ticket (2089587 — thanks for providing the ID number). I’ve shared your post with the Platform Support team so they have the full context from here.

Please keep an eye on your inbox, and your spam folder too in case anything gets filtered there. Appreciate your patience as we follow up. 🙏🏻

Note: I've removed some personal details from your original post to protect your account security and privacy. Thanks for understanding.


SchmitzLabs
  • Author
  • New Member
  • August 26, 2026

Fantastic, I appreciate it, ​@Tom Reem and the protection measures!