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Slavko Barac
New Member
Apr 16, 2025 6:39 AM UTC
Solved

Can't unlink Figma Designs from Jira Issue

Hi,

 

if we click the unlink button the Figma Desgin disappears, but if we refresh the page, the Figma Desgin is still linked to the Issue.

This topic has been closed for replies.
Celine_
Celine_Solution
Community Support
May 20, 2025 1:29 PM UTC

Hi everyone,
I am working closely with Toku, happy to help!

To give you an update, Atlassian has mentioned that they have released a potential fix for this issue. Could you please refresh and try again?
If you are still having issues, could you please contact Atlassian for further support? We have confirmed that the issue is coming from their side. Thank you! 🙏🏼

13 replies

lep149
New Member
Aug 5, 2025 6:56 PM UTC

Hi, we’re having this issue too. Is there someone that can help from Atlassian or a tip for resolving?

Emindeka
New Member
Sep 17, 2025 1:19 PM UTC

I had the same issue and ended up removing the link from the Jira issue by editing the description manually and deleting the embed code directly—kinda clunky, but it worked.

Emindeka
New Member
Sep 23, 2025 12:36 PM UTC

I ran into the same issue and couldn’t get the designs to unlink directly either. What worked for me was editing the Jira issue itself and removing the Figma embed manually. While organizing my tasks, I started using jira task to keep things cleaner, and it’s helped cut down on mix-ups like this.