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Rob Jones
Rob Jones
New Member
September 12, 2025

[Bug] Thumbnails Not Appearing in Files

  • September 12, 2025
  • 22 replies
  • 1155 views

OMG they randomly disappear constantly. How is this such a hard problem for Figma to solve? Just give us a thumbnail upload option.

 

[Title updated by a moderator on 07-Oct-2025 from 'Please fix thumbnails already!!!!' to '[Bug] Thumbnails Not Appearing in Files'].

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    22 replies

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    Tom Reem
    Figmate
    Tom Reem
    Figmate
    November 5, 2025

    Hi everyone — thanks so much for your patience here.

    I really appreciate you ​@laurel.ch, ​@DrewMagoo, and ​@Martin Brut for sharing these updates and continuing to follow up. I’ve relayed the details you’ve provided to our engineering team so they can continue digging into this. I know how disruptive this has been, and I’m sorry for the ongoing frustration.

    We’ll circle back here as soon as there’s more to share. In the meantime, please let us know if you notice any changes or new patterns on your end.

    conejo
    conejo
    New Member
    November 11, 2025

    Hey all - sorry for the trouble with thumbnails. We actually surfaced a bug recently (after everyone’s responses here) that affected thumbnail images. This should be fixed now.

    Can you all completely quit and reload the app?


    Or if you’re on the browser, completely quit and reload Figma to see if you still have issues?

    If you’ve been having long-standing issues with this, let me know.

    Hi I did exactly this and no dice. i still see empty covers. will this ever be fixed? it is very disturbing to navigate projects where some covers show up and some don’t.

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