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Question

bug


Sun Shifu

It suddenly changed like this

3 replies

Gayani_S
Figmate
  • Community Support
  • 2403 replies
  • May 27, 2025

Hi ​@Sun Shifu, thanks so much for sharing the screenshots — that definitely looks odd.

Just to help us get to the bottom of this:

  • Are you seeing the same issue in the browser as well?

  • Does this happen in just one file or across all your files?

  • Have you tried restarting Figma or resetting the app to see if that changes anything?

Thank you in advance! 


Sun Shifu
  • Author
  • New Member
  • 1 reply
  • August 21, 2025

Only the Mac client has this issue, and it occurs quite frequently. It can be resolved after a restart


Gayani_S
Figmate
  • Community Support
  • 2403 replies
  • August 22, 2025

Hey ​@Sun Shifu, thanks for following up!

You mentioned it goes back to normal after restarting. Just to confirm, was your client able to resolve it with a restart? If the issue keeps coming back, the best next step would be to reach out to our support team through this form.

When reaching out, please:

  • Share your file link with support-share@figma.com and invite them directly as an editor (this won’t affect your billing).

  • Download and attach your Figma desktop app debug logs so the team can take a closer look.

This will give the support team the best chance to investigate what’s happening.


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