What is the “one-time charges and credits” $20 for? I am renewing my subscription for 2 full seat users, and yet i also have to pay an extra $20 for this. Please help to clarify why
Question
Billing question
Hey
I can see in your support ticket (#1695932) that our team mentioned that the $20 is a prorated charge. This usually appears on the following invoice to account for the usage of any seats that weren’t billed in the prior term.
Hope this helps!
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